FAQ

you have no phone number listed - how do I book an appointment?

The stylists at Indigo book appointments online ONLY. Each stylist works independently and by appointment. Click the “book with us” tab and you will be directed to the list of stylists. Our booking site reflects our most up to date availability. If you are unable to find your desired appointment - please contact the stylist directly via their preferred from of contact - found on their booking page.

do you cut kids hair?

We kindly ask you do not bring children to the salon unless they are receiving a service. We do provide services to children of our existing adult clientele - on a case by case basis depending on the child’s maturity and willingness to receive the service.

what if I have to cancel my appointment?

We understand, life happens! You will not be charged a cancellation fee as long as you cancel at least 24 hours before your appointment begins.

However, we each have a waitlist for cancellations and anything under 24 hour notice does not allow us appropriate timing to fill your space.

To respect our stylists time and schedules, late cancellations (less than 24hrs notice) will be charged 25% of service price. No shows will be charged 50% of service price, and be required to leave a non-refundable deposit if they wish to rebook.

where are you located?

Indigo Beauty Lounge is located at 18 Main Street, in beautiful Historic Downtown Chester NY.